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Global Support Coordinator

  • Full Time
  • Anywhere
  • Anticipated salary range: $20 - $25 per hour. Actual salary will be determined based on experience and other job-related factors. USD / Year
  • Salary: Anticipated salary range: $20 - $25 per hour. Actual salary will be determined based on experience and other job-related factors.

Website Water For People

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

The Global Support Coordinator will support the three teams of the Global Support Services department: Human Resources, Information Technology, and Global Support. In this role, you will also support the Chief Finance & Administrative Officer and the Greenwood Village office. You will assist with coordinating activities, running reports and data entry for several processes including recruiting, onboarding, payroll, recognition, and training.

Human Resources (Talent Management)
• Maintain HRIS global data validation and entry and employee files for document retention and accuracy
• Maintain organization charts and keep them current
• Support recruiting process by posting jobs, scheduling interviews, responding to Careers inbox emails and candidates, running background checks, reference checks etc.
• Support global recognition program
• Support JEDI initiatives and US Transformation Committee
• Maintain records and run reports as requested from various Talent Management systems, including HRIS, performance, training, survey, wellness and benefit providers
• Assist with data submission into salary market tools
• Assist with onboarding and offboarding team members
• Assist with payroll process
• Assist with annual and mid-year review process
Information Technology
• Audit storage usage and maintain and audit licenses and user accounts (MS 365, Active Directory, Software)
• Run reports from ticketing system and create reports for country programs that summarize issues and trends
• Run reports from IT system to keep on top of old equipment, decommissioning and lifecycle management
• Help with ordering, receiving and inventory.
• Monthly check of SharePoint to make sure information is accurate and that we have no broken links
Global Office Support Services:
• Help manage and reply to the Water For People email info box, answer/direct calls to main phone line, as needed.
• Assist with policy formatting and coordinating translations
• Assist with coordinating monthly in-office lunches, organizational meetings and recognition events for all employees
• Support maintenance and cleanliness of office while in-person, water plants, receive/send mail, notify Facilities Manager of any service or janitorial issues
• Participate on in-office safety team, receive CPR and other safety related trainings
• Run reports out of Ethicspoint

• Two years of human resource related experience or two years related coursework in Accounting / Finance / HR / Business
• Advanced proficiency in Office 365 suite including Excel
• Must use a high level of discretion in problem solving and maintain the highest level of confidentiality
• Flexible and able to multi-task, take on new responsibilities and meet tight deadlines
• Ability to remain nimble , take initiative and work independently

• Two years of accounting, payroll or bookkeeping experience is preferred
• Spanish verbal and writing skills

Don’t meet every single requirement but you are excited about this role? Water For People is committed to building a diverse, inclusive and authentic workplace, so we encourage to apply even if your past experience does not align perfectly with every qualification listed above.

• Ability to work in an open office environment. This position is based at the Water For People Headquarters in Greenwood Village, Colorado
• Work in the office one to two days a week and attend and support meetings in the Colorado office as required
• Ability to work outside regular business hours to meet with team members located in other time zones
• This position has the flexibility to work remotely when in-office days or office meeting attendance is not required

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

If Water For People and this position interest you, please visit our Career Center and apply with your resume and cover letter to this position.

Benefits are one of the ways we encourage healthy living for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind, and social well-being. To that end, we provide a global Telehealth benefit and a fitness perk to address your holistic health. Healthy living also includes paid time off and a generous retirement savings plan.
Water For People cannot provide immigration sponsorship for this position.

Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace. During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.

Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. For this position we strongly encourage women and people with disabilities to apply. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:
● Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges
● Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued
● Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities
● Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever

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