Program Coordinator: Center Based Services (Clinical)

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Program Coordinator, Center-Based Services (Clinical)

Exempt Full-Time

The Children’s Room is the leading independent nonprofit child bereavement center in Massachusetts. Our mission is to create safe, supportive communities so that no child, teen, or family has to grieve alone.

About The Children’s Room (TCR): At TCR, we facilitate free grief support services for families with children and teens aged 3½-18 years old who have had a parent or sibling die. Services are offered at our Arlington center, in schools and community centers, and virtually. Our programs include peer support groups, parent groups, teen programs, family nights, and professional training. Consultations and referrals are also provided.

About the position: The Program Coordinator, Center-Based Services will be a member of the Program Team and report to the Program Director Center-Based Services. We seek a clinician or similar-experienced professional whose role primarily includes coordinating and facilitating at least one Family-Based Peer Support Group for children, teens, and families, co-coordinating and co-facilitating Services for Teens, and providing Intakes and Consultations as needed. This position may also include supporting other services as needed, including School and Community-Based programs and/or Education and Training work.

Responsibilities include but are not limited to the following:

– Implement various Center-Based bereavement programs and services for children, teens, and families. These programs primarily include Family-Based Peer Support Groups and Services for Teens. They could also include supporting other Center-Based Services as needed, such as Family Night activities, Virtual Groups, and more.
– Coordination and facilitation of Family-Based Peer Support Groups that meet every other week from October – June. This includes: planning and coordinating at least one evening-based Family-Based Peer Support Group; creating grief-informed developmentally appropriate activities
having contact with families before and during group regularly; organizing and monitoring volunteer and intern facilitators before, during, and after scheduled groups; being available to families during group time for additional support
– maintaining accurate and timely records for families and volunteer facilitators in groups assigned, problem-solving and intervention when necessary.
– Co-coordination and co-facilitation of Teen Services. Plan, organize, and implement quality and developmentally appropriate programs, activities, services, and special events for adolescents grieving a death loss. This includes: Co-facilitating and co-planning an evening Teens-Only Group Series, a grief-informed developmentally appropriate group series for adolescents. These groups run once in the Fall and once in the Spring for 8-10 weeks consecutively.
– Co-facilitating and co-planning monthly Teen Events and Workshops for teens to participate socially in an activity with other bereaved teens. Events and workshops typically take place on the weekend.
– Participation in Teen Intakes to help assess the best fit for services.
– Evaluate group and program efficacy through evaluations, data collection, observations, and verbal feedback.
– Work on Center-Based related projects and program development.
– Facilitate additional Center-Based Services for families as needed; Family – – Night activities, Virtual Groups, Orientations, Volunteer Facilitator Refreshers, and more.
– Participate in Volunteer Facilitator Training; twice a year, in September and January.
– Provide phone support, including information, crisis response, and community referrals to families; complete all applicable documentation.
– Support with Information & Referrals, Intakes, and Consultations as needed.
– Participate in Program Staff Meetings and team meetings for planning related Center-Based Services.
– Facilitate and support School and Community-Based and/or Education and Training work as needed.
– Other duties as assigned by the Program Director, Center-Based Services.
Stay current with professional development.
– Participate in TCR organizational activities (i.e., staff meetings, staff retreats), philanthropy/fundraising events, and activities as requested.

Qualifications & preferred experience:

– Knowledge of bereavement and experience working with children, teens, and adults who are grieving
– Master’s degree preferred, but not required, in one of the following disciplines: Counseling, Psychology, Social Work, Expressive-Arts, Child Life, or a related field. Bachelor’s degree required.
– Licensure, certification, or commensurate experience in the field
– Ability to work evenings and weekends
– Comfortable incorporating play and/or expressive arts into group activities
– Ability to work well as part of a team
– Strong writing, analytical and problem-solving skills
– Strong interpersonal skills
– Ability to be flexible and change direction quickly
– Excellent organizational and time management skills
– Demonstrated ability to manage confidential information with integrity and to maintain privacy requirements
– Commitment to the goals and values of The Children’s Room

You’ll be a good fit for this position if:

– You are flexible and adaptable, able to shift from one situation or task to another quickly.
– You are a self-starter with superior organizational skills and excellent attention to detail and accuracy.
– You can thrive in an environment of growth and change.
– You are committed to diversity, equity, and inclusion to drive impact in communities across eastern Massachusetts.

Compensation & Benefits:

The Children’s Room offers a competitive nonprofit salary commensurate with experience. TCR FTE benefits include Health, Dental, SimpleIRA 3% match, Professional Development stipend, and more.

This is a full-time, exempt position. This is a hands-on, creative, caring place to work, all while contributing to the field of child bereavement.
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The Children’s Room was founded by an impassioned group of caregivers who, in 1993, received training from the renowned Oregon-based Dougy Center for Grieving Children. The name “The Children’s Room” was chosen because services were initially provided in a single room at Hospice West in Waltham, Massachusetts. By 1995, work began on making The Children’s Room a nonprofit organization, and in April 1999, The Children’s Room opened as an independent 501(c)(3) with eight experienced volunteers serving seven families out of a church basement. Within just one year, the number of people served quadrupled. In the fall of 2004, The Children’s Room established a permanent center in a house in Arlington, Massachusetts which was renovated in 2013 to expand space for our programs. We seek to broaden our impact by expanding our support services and educational outreach and deepening our community collaborations. We aspire to be a leader in the field of grief support and a catalyst in transforming society’s understanding of grief. We envision a world where understanding and patience allow loss to be integrated into our lives and lead to greater compassion, hope, and growth. Learn more on our website at www.childrensroom.org.

The Children’s Room is an equal-opportunity employer committed to providing a work environment free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, marital status, genetic information, disability, veteran status, or any other protected status in accordance with applicable laws. We strive to create a fair and inclusive workplace where all employees are treated with respect.