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ON Resident Advisor

  • Full Time
  • New York
  • $17.79 hourly USD / Year
  • Salary: $17.79 hourly
  • Candidate for position must be required to work.

Website Covenant House NY

Resident Advisor – Shelter

Purpose of Position:

The Resident Advisor provides all Youth Shelter residents with holistic and comprehensive supportive services in a positive and nurturing environment using an integrated, multidisciplinary team approach. Reporting to CHNYs Program Coordinator, the Resident Advisor will support a culture that successfully achieves meaningful results for the young people we serve.

Shift: 2:30pm -10:30pm


(Responsibilities to include but not limited to the following)

  • Provide direct engagement, supervision and support to youth residing in shelter.
  • Operate fully out of CHNYs mission, vision and 5 principles and maintain an environment that displays this culture.
  • Ensure that the floor and rooms are clean, safe and well-lit in preparation for the new youth entering program. Ensure that floors and rooms remain serviceable throughout youth residency.
  • Monitor program and client activities to ensure a safe and secure environment. Including, but not limited to securing the unit in the event of an altercation, conducting room searches in accordance with
  • CHNY policy, assisting in evacuation during drills and emergencies.
  • Welcome youth to floor and orient youth to floor expectations, Mission Statement and 5 principles.
  • Assist youth with preparation for the day. Support youth in life skills, ie. laundry, ironing, cleaning etc.
  • Provide support to Case Managers as needed, distribute appointment slips, appointment follow up, collection and filing of paperwork, assist with file maintenance and compliance,
  • Must have an understanding of the youth service plan.
  • Maintain ETO records and clearly document all youth activities and meaningful interactions using the S.O.A.P. format.
  • Escort youths to other agencies and services when necessary (e.g., hospitals, mass transit).
  • Conduct room searches for Youth Shelter residents after emergency evacuations to ensure everyone is safely off the floor.
  • Create a sanctuary for youth on the floor.
  • Provide direct support and monitoring when escorting youth to clothing rooms, being in the cafeteria for meals, participating in recreation activities, group activities and special events.
  • Directly engage with youth at all levels of service, i.e., Be where the youth are
  • Maintain healthy relationships with the youth, mindful of boundaries and mutual respect.
  • Conduct nightly meetings focused on CHNY Mission and Principles, motivation, mutual support and community building.
  • Conduct workshops on various life-skill issues, such as hygiene, anger management, self-esteem, and problem-solving, cleaning and laundry.
  • Complete all incident reports fully and correctly by end of shift and submit to appropriate parties.
  • Participate in all required trainings, supervision and staff meetings.
  • Performs other duties as assigned/needed.



Education & Experience

High School/GED with 1 year of relevant work experience required. Bachelors Degree Preferred
Experience working with at-risk youth strongly preferred.

NYS Drivers license preferred. Comfortability driving a 7-passenger van a plus.
Interest in working with homeless and runaway youth issues; with a focus on housing, employment, education and health services.
Excellent organizational skills to develop living situations for young adults.
Ability to monitor and de-escalate in a crisis situation.
Ability to follow instructions, prioritize assignments and work in a fast-paced environment.
Flexible work schedule to include evenings, weekends and holidays.

Covenant House New York offers a rich package of benefits including but not limited to full medical, vision, dental, life, and short and long-term disability insurance and other fringe benefits. Eligibility for medical benefits begins on the date of hire. PTO includes 3 weeks of vacation in the first year, 10 holidays, 13 sick days, 5 personal days and birthday days off. Benefits include a 403b with employer contribution after 12 months. There are also multiple additional optional benefits (including additional life, disability, accident and cancer insurance) available at significantly reduced rates.


“CH is a vaccinated employer. As such, prospective new hires will be required to provide proof of vaccination or be willing to receive the COVID-19 vaccination by the date of hire to be considered.”


Covenant House New York is an Equal Opportunity Employer

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