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Operations Manager

Website Cohort Sistas, Inc

Cohort Sistas is a digital non-profit organization that supports Black women and non-binary people pursuing research doctorates by providing digital resources, mentorship, and community to improve educational, professional, financial, and mental health outcomes. Founded in July 2020, in the wake of increased racial justice mobilization and the pandemic’s destabilization of traditional in-person educational networks, Cohort Sistas has over 2,500 members who identify as Black women and non-binary people across academic disciplines from all around the world. As the only non-profit organization in the United States dedicated to equipping Black women currently or interested in pursuing doctoral education with the knowledge, support, and community they need to thrive in the Ivory Tower, Cohort Sistas works to increase the number of Black women who matriculate and complete doctoral degree programs while reducing the undue financial and emotional burden of doctoral education.

Position Overview

We are seeking an individual who is both mission-aligned and skilled in developing, implementing, and improving a variety of systems and processes to support the organization’s growth and success. Reporting to the Executive Director, the Operations Manager will have critical internal and external facing responsibilities, coordinate with team members, contractors, board members, and volunteers, and offer support for human resources, information technology, compliance, and vendor relations. This is a full-time exempt remote position, based in the United States.



  • Create, maintain, promote operational policies and procedures, reviewing and redesigning as needed to ensure best practices and efficient, employee-centered processes.
  • Maintain and promote organizational calendars and knowledge management systems to facilitate organizational coordination, communication, and track organizational progress, including Google Workspace tools and Asana.
  • Oversee maintenance, administration, and training of team members on effective use of organization’s CRM platforms.
  • Manage vendor relations, including processing invoices, deposits, payables, and reimbursements.
  • Support staff recruitment, including posting job openings, standardizing recruitment process, organizing candidate pools and screening candidates, offer letters, and manage onboarding of new staff. Oversee contracts of interns, volunteers, and consultants.
  • Serve as team lead for key HR practices, including but not limited to maintaining and promoting current organizational policies, staff onboarding, employee handbook, annual reviews, and employee benefits.
  • Ensure all legal and regulatory documents are filed and monitor compliance thereof, including state and federal filings, payroll compliance, and financial reporting.
  • Lead administrative aspects of individual giving, corporate giving and grant management including pre-proposal and grant development, tracking and reporting.
  • Support the Executive Director and Board Chair in scheduling and communication with the Board of Directors and its respective committees.
  • Help prepare materials for Board and partner meetings. Act as staff liaison to relevant meetings.
  • Contribute strongly to an organizational culture that prioritizes diversity, equity, inclusion, justice, belonging, strong performance, and positive morale.
  • Perform other related duties as assigned.



  • Bachelor’s degree and at least 3 years of professional experience in organizational development, HR, and/or financial administration, or equivalent overall experience, preferably in nonprofits.
  • Passion for creating and maintaining systems that support an equity-centered workplace and enable organizational scale.
  • Ability to take initiative, balance multiple projects, set and meet goals and deadlines, and engage in strategic and analytic thinking with attention to detail.
  • Strong leadership and effective communication skills.
  • Comfortable working in dynamic and ambiguous environments.
  • Comfortable working remotely, with experience using video conferencing, messaging, and digital workspace tools (i.e. Zoom, Google Workspace, Asana, etc).
  • Comfortable and/or experienced in working with small teams and in startup/early stage ventures
  • Previous experience with CRM database management and automation preferred.
  • Legal authorization to work in the US by start date
  • Desired start date: on or before February 1, 2023


Compensation and Benefits

  • Remote work
  • Health insurance, life insurance, and retirement plan benefits
  • Technology and professional development stipend
  • 160 hours/20 days PTO, 12 holidays, and offices closed between Christmas and New Year’s


Cohort Sistas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. We are dedicated to building a diverse, inclusive, and authentic workplace, and encourage applications from people of color, women, and LGBTQ+ applicants. 

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